With this solution, the user will need to know how to correct a software problem that has occurred for some reason or another. Thankfully, there is a solution to this problem that can be used at virtually any time. This issue is usually related to the kies software getting stuck in the connecting feature and will not allow the user to come out of this status without some sort of solution. Some users may not have any problem using this software when it comes to detecting their phone, however, they may experience another issue of concern that will need to be resolved. How to Fix Phone Keep Turning Off Issue Issue 2: Kies' Function Stuck on the 'Connecting feature'

How to Solve Android Stuck on Boot Screen Refer to to see If the user is using Kies 3 for their supporting software. Step 5: Once the installation has finished, the user will need to restart Samsung Kies and reboot their computer as well as their phone. Step 4: When complete, the user will need to go to 'Information tab, Check for updates', so that they can update their software to the latest version of Kies, which Kies 3. Step 3: After this step is complete, the user will need to connect the USB cable directly to their computer instead of their docking station or their USB hub. Step 2: The user will then reconnect their USB cable from its source so that they can reconnect it to a different port on their computer. Step 1: Disconnecting the user's Samsung phone from its source and then reconnecting it again. So, to solve these issues, you can follow these simple steps: If the USB cable is not the problem, you may have a connectivity issue that needs to be addressed. So, if you know some one who is having these issues, one of the first things that people normally suggest or recommend as a viable fix is using another USB cable to ensure the phone can be detected.

One, in particular, is often directly related to problems with the USB cable working. If the user is having this problem, they may have a hardware issue that needs to be addressed. Fortunately, this solution or trick is very basic, and it includes the following: This issue normally appears to be sporadic but there is a fix that can help the user with solving this problem. One common issue that many users encounter when they are dealing with certain problems that is related to Samsung kies involves their phones not being detected by this software application. Issue 2: Kies' Function Stuck on the 'Connecting feature'Īlternative: Manage Android Phone with Android Assistant Issue 1: Phone doesn't Get Recognized by Samsung Kies Issue 1: Phone doesn't Get Recognized by Samsung Kies So, for those of you who may not be familiar with issues of concerns that you can encounter, here are some troubleshooting issues that you may just run into. update the device firmware on an android phone.Įven though Samsung Kies is considered to be a coveted solution for transferring, syncing and backing up data, it can also be seen as a software product that has some issues that need to be resolved before it can actually be used. Designed to be a front-end software product that can be used for transferring media like music and video between a user's computer and their phone. Designed to not only sync up data but also backup your contacts and other device information. Some of the more beneficial are provided for you below: Samsung Kies is considered to be a very powerful software application that can be used for several different purposes and reasons. When you need a software application to assist you with making changes to your Samsung phone, you can seek out the use of applications like Samsung Kies.

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