I mailed the collar, got a confirmation email they received the collar, then 5 days later got an email they didn't receive the collar. I constantly received emails that my issue had been resolved when no one ever even helped me. I took pictures of the collar.so listen people do not deal with this business.you will regret it. They claimed it had a cut in it.probably done by them. I looked it over probably 50 times and could not see any physical damage. This collar only lasted maybe if it was working 7 months. Offered to sell me a refurbished collar for $500.

of course they blamed owner/dog and said it could not be repaired. Within 4 months after the repairs the collar went bazirk and would not stop vibrating. The fault lies within them because like I said it is cheaply made. Sent it back for repairs and of course they will blame the owner/dog for any issue or so called damage to the collar. Spoton Didn't last but 5 months before I had to send the piece of junk back. I've had the Tractive for 2 years and never had any issues. Save your money and buy the Tractive collar for $40-$60. Support over the phone was extremely helpful, however the automated online support was abyssmal. I am still a bit wary of this happening again, but so far its been reliable. The initial training was impossible as it didn't work and would frequently just not move. The update released shortly after I received my collar worked great. Also the range is pretty short to stay connected. So often the app was counterproductive to training as it would get stuck beeping with a warning when it lost signal. The connection is poor at best where I am. The only problems I have are with the app. He now stays within the fence and is learning the boundaries! So before I contacted support for training help I decided to try the correction on a low setting and that worked. I finally was able to use a long lead with treats to test it, but he still quickly learned to just avoid the fence, and it felt like it was going the wrong way. However he was too clever and was watching me more than listening. I knew even before purchasing that my dog would be smart enough to get it. Is SpotOn waterproof? Can it be used when in the rain/snow or for swimming? Click here for more information on the tech that powers SpotOn. SpotOn includes Forest Mode which improves accuracy in areas with heavy tree cover. SpotOn uses a dual feed antenna that is designed to detect and ignore reflected signals. Unlike other systems, SpotOn can simultaneously receive and track signals from up to 30 satellites across four navigation satellite constellations including GPS (US), Galileo (European Union), Glonass (Russia), and BeiDou (China). Areas with large objects like buildings, hills, and heavy tree cover can reflect GPS signals, reducing accuracy. GPS systems are more accurate in a large flat open field where there is a clear view of the sky. The more satellites a GPS system can detect the greater the accuracy.

GPS satellites are continuously moving across the sky, above and below the horizon. The accuracy of all GPS systems depends upon several factors including the quality of the GPS receiver and antenna, the number of satellites detected, and how much of the sky is in clear view from the ground. As a point of comparison GPS-enabled smartphones are typically accurate only to within 16 feet under open sky and greater than 16 feet near buildings, bridges, and under trees. SpotOn is accurate to three feet under open sky and ten feet under heavy tree cover or near buildings. Will SpotOn work in areas with no cellular service? The annual or semi-annual plans are discounted and come with a 90-day free trial so you can see if cellular works for you. You purchase a cellular subscription for your SpotOn Fence through us. Receive notifications if your collar battery is low or your dog escapes. See your dog's location anytime, which is helpful if your fence is large. Cellular enables the SpotOn Fence to communicate with your phone over long distances.

With an optional cellular subscription, you can unlock some additional features. With SpotOn Fence, you do not need a cellular subscription to create, manage and activate fences or contain your dog. Just like your old Garmin® navigation system for your car! Unlike your phone, SpotOn Fence can access GPS without a cellular connection. GPS is available anywhere you can see the sky, and it’s free.

Halo gps collar